New TechSoup International Examine Finds Civil Society Organizations Shifting to Undertake Cloud-Based mostly Companies and Cybersecurity Instruments, However Challenges Stay

A global survey of the sector shows COVID-19 is moving to the cloud faster for nonprofits, but planning, skills and resource gaps remain.

SAN FRANCISCO, June 22, 2021 / PRNewswire / – TechSoup, the leading not-for-profit network facilitating the distribution of technology solutions to civil society organizations worldwide, today released the results of the largest global civil society research study ever conducted to understand computing practices and digital readiness of nonprofits and identify ways organizations like TechSoup can drive digital transformation of nonprofits and improve the impact on the sector.

TechSoup logo (PRNewsfoto / TechSoup)

The study, commissioned by TechSoup and supported in part by a generous grant from Okta for Good, interviewed 11,758 civil society technology decision-makers in 135 countries and in 41 languages. Survey distribution partners included TechSoup Global Network, BoardSource, Center for Social Impact and Philanthropy, Civicus, Institute for the Development of Social Investment, Technology Association of Grantmakers, RNW Media, Transparency and Accountability Initiative, and WINGS.

“Okta for Good is proud to sponsor this global research project that is providing valuable insights into the digital needs of nonprofits,” said Erin Baudo Filzer, Vice President for Social Impact and Sustainability at Okta. “The scope and scope of this study shows a sector that is making significant strides but needs better tools and programs to thrive in an increasingly digital world.”

“As a global alliance of organizations and activists committed to empowering citizenship and civil society around the world, it is critical that we understand the digital state of civil society around the world,” added Amy Taylor, Chief Networks Officer of Civicus. “With its global reach and comprehensive analysis of organizations’ needs and capabilities, this study helps define how activists and organizations engage in a digital world to serve, support, engage and inspire our most vulnerable communities. “

The story goes on

The study, carried out in summer 2020, asked companies about IT resources, digital readiness, data management and the effects of COVID-19. The most important findings include:

  • Tech Budgets: IT budgets are typically low but are likely to increase over the next 2 years. Most decisions about IT products and services are made at the employee level, with an average purchase size of $ 375 Need permits. The number of people working on an IT team is limited and volunteers are often used.

  • Transition Ready ?: A quarter of nonprofits have a defined strategy for achieving digital readiness. The biggest barriers to digital adoption, digital enhancement, and data management are cost, employee training, and availability.

  • Data processing: Most organizations collect recipient, donor, and financial information. Across all data types, cloud-based data storage is the most widely used option today.

  • Killer App: Organizations rely on spreadsheets for all aspects of data handling, including collecting, storing and sharing data.

  • Pandemic focus: The major negative effects of COVID-19 affected workflows across the company and prompted a rethinking of the way they work. Most programs, fundraising and marketing have been negatively impacted while internal communication has improved. COVID-19 has sparked digital adoption primarily in cloud-based apps, followed by hardware and desktop apps.

  • Need for Nonprofits: The adoption of cloud-based services, cybersecurity tools and other digital resources could be accelerated by increased funding, access to IT consultants / staff to facilitate digital transformation, staff skills or training and increased awareness of available digital tools become.

“Our global study is an important first step in moving beyond the rhetoric and conventional wisdom about nonprofits and technology,” said Chris Worman, TechSoup vice president of alliances and program development. “This gives us comprehensive baseline data that will enable us to hit the industry where it is and develop programs that support digital transformation and maturity so that our industry can thrive through digitization.”

To further explore the findings from the survey, TechSoup will convene a series of workshops with key stakeholders from civil society, foundations, government, business and the TechSoup community. In addition, a dashboard is created to share the data so that others can make their own inquiries and increase the collective benefit to the industry.

You can access a copy of the TechSoup Data Handling and Digital Readiness Global Study here.

About studying
The TechSoup Data Handling and Digital Readiness Global Study is based on an online survey of nonprofit IT decision makers that was conducted in the summer of 2020. The survey was conducted through the TechSoup Global Network (TSGN) and other industry organizations such as Civicus, WINGS, BoardSource, TAG, CSIP, RNW, TAI and IDIS to reach global reach and was an open link with anonymous responses. A total of 11,758 qualified answers from 135 countries and 41 languages ​​were considered.

Via the TechSoup Global Network
The TechSoup Global Network brings together over 60 organizations on six continents who work together to help more than 1.3 million NGOs meet the world’s most pressing needs. The partners, who work in 39 languages, are all united by a commitment to achieving social impact through access to technology. Together, the TechSoup Global Network partners have a big impact.

About TechSoup
For more than 30 years, TechSoup has provided the transformative technology solutions, the digital platforms and the personal experiences that enable people to work together for a fairer world. TechSoup manages the only global philanthropy program that brings together more than 825 companies and foundations to make technology donations to NGOs everywhere. TechSoup’s data and validation services enable companies, foundations, and governments to connect their philanthropic resources with verified NGOs around the world. TechSoup has reached more than 1.2 million NGOs and distributes technology products and grants worth more than. enables $ 15 billion.

Media contacts
TechSoup Media Relations



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