A San Francisco law professor said his service dog was denied entry to a city library, putting him at risk of injury due to his unique medical condition, a lawsuit alleges.

The complaint, which was filed in federal court against the city Monday, alleges violations of the Americans With Disabilities Act and California Disabled Persons Act and is seeking damages for emotional distress and payment of attorney fees.

Clark Freshman, who filed the lawsuit, said he has a heart condition called an aortic aneurysm, which can cause his aorta to rupture if his blood pressure gets too high. Freshman says his service dog can detect if his blood pressure gets too high so he can take medication to lower his blood pressure quickly.

Clark Freshman holds his service dog, Jampa, on a leash outside the Eureka Valley/Harvey Milk San Francisco Public Library branch. | Source: Gina Castro/The Standard

The lawsuit claims that when he was denied entry, he was also threatened by the security guard outside, who said he would cite the professor for loitering if he didn’t leave the area. The alleged threats raised his heart rate and increased his blood pressure, Freshman said.

“It was pretty upsetting, pretty scary,” Freshman said. “I felt my pulse and it was pretty high. I had to do some breathing exercises to calm down.”

“[Freshman] has a heart condition that can cause him to die if he is under emotional distress,” said his attorney, Aaron Clefton.

A pedestrian walks by the Eureka Valley/Harvey Milk San Francisco Public Library branch. | Source: Gina Castro/The Standard

The complaint alleges Freshman was denied entry by a security guard at the Eureka Valley/Harvey Milk Memorial Branch of the San Francisco Public Library because his service dog, Jampa, did not have tags showing she was vaccinated against rabies.

The guard allegedly told Freshman that a dog had previously bitten someone inside a city building, and all dog owners were now required to show proof of rabies vaccination to enter city buildings.

Service dog Jampa nuzzles his owner, Clark Freshman, outside the Eureka Valley/Harvey Milk San Francisco Public Library branch. | Source: Gina Castro/The Standard

Freshman offered to show digital proof of vaccination to the guard, but he said the guard would not look at it and threatened to cite Freshman with trespassing if he did not leave.

When Freshman showed up again on Feb. 7 with printouts of his dog’s vaccination records showing Jampa had gotten his rabies shot, the guard allegedly told him the records were not sufficient evidence to enter the library with his dog and again told Freshman he would cite him for trespassing if he did not leave the library.

Freshman said part of the reason he became so nervous—and experienced the symptoms he did—when the guard threatened to cite him with trespassing was because of past bad experiences with law enforcement.

In 2011, he said, Drug Enforcement Administration and San Francisco police officers executing a search warrant at his downstairs neighbors’ flat also searched his home and handcuffed Freshman. Freshman said that his home was not part of the warrant, that his home was illegally searched and that he was illegally detained.

Clefton declined to say how much in damages his client is asking for.

“Once we are served, we will review the complaint and respond in court,” City Attorney spokesperson Jen Kwart said.

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South San Francisco residents will soon enjoy library and recreational services all under one roof, as the city plans to unveil the 80,000-square-foot facility this Saturday, Oct. 28.

The three-story structure stands between El Camino Real, Chestnut Avenue and Antoinette Lane and will also house the new City Council chambers and a 1.3-acre community park. 

City Manager Sharon Ranals said the early stages of the project began in 2015 and was partially initiated by the aging buildings and technology offered in the existing library and parks and recreation centers. Soon enough, the appeal of having the two services under one roof gained traction.

“I think it will be good for collaboration. People can get in their silos a little bit, but if you can kind of blend those things, you’re also helping communitywise,” Ranals said. 

The roughly eight-year journey hit a bump in the road at the height of the pandemic. Director of Capital Projects Jake Gilchrist said materials such as steel and insulation took longer than expected due to supply chain issues, not to mention an abrupt shift to fully remote planning right before the general contractor agreement was awarded in November 2020. Part of the site also sits above a BART tunnel, which requires additional precautionary measures. 

“There are a lot of constraints that go along with building there,” Parks and Recreation Director Greg Mediati said. “I would argue the constraints made the design really unique. It’s a very narrow building, because it’s wedged between the BART track below and El Camino Real. But being such a narrow building, it allows for a lot of light to the building and transparency so residents can see what kind of activities are happening.”

The city was able to use the part of the property owned by BART in exchange for maintaining the area, which now holds the community park.  

The Community Civic Campus project was a result of Measure W funds, a half-cent sales tax approved by South City voters in 2015. Ranals attributes the measure with providing a range of local services, not just the new center.

“That’s what has made possible a lot of huge public improvements like the swimming pool, the ball fields and this new library park and rec center,” she said. 

The library and recreation spaces will take up the majority of the building, approximately 35,000 square feet each, and include amenities such as computer labs, instructional kitchens and event spaces, many of which are brand-new offerings to the public. Mediati said the structure’s sustainability solutions, including a fully electrified HVAC system and about 100 new trees, help the city work toward their climate goals as well. 

“We have this vision of a family coming to the center, and some want to go check out a book or listen to story time, and others want to take an exercise class … this is maybe more of a family friendly way to do that,” Ranals said.

The city will host a grand opening event for the center 11 a.m. Saturday, Oct. 28, at 901 Civic Campus Way.

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San Francisco Public Library’s toilets have been vandalized, forcing an emergency closure and damaging multiple floors of the facility.

A spokesperson for the library said a plumbing failure affected three levels of the Main Branch.

Foreign objects were dumped into the library’s toilets on the fourth floor Friday, affecting the library on Saturday.

“The issue was caused by an individual flushing foreign objects into a toilet, which resulted in an overflow,” the spokesperson said. “Fortunately, our facilities crew, with support from public works, was quick to respond and remediated the issue, which allowed us to reopen at noon on Saturday, [after] only a two-hour delay.”

The overflow occurred on the third floor and caused damage to all of the floors below, the former employee said. 

Urban Alchemy workers monitor San Francisco Public Library’s Main Branch on Aug. 26, 2022. | Camille Cohen/The Standard

The library and Department of Public Works don’t yet know the costs associated with the toilet emergencies. Public Works was contacted for clarification on what the objects were and more information.

The library has had three prior incidents of foreign object vandalism into the toilets—in 2015, 2017 and 2019.

And it’s not the first time Downtown San Francisco has had toilet trouble, in November last year, a Whole Foods store off Market Street locked down its restrooms after syringes and drug pipes were found inside.

And a luxury apartment building saw more than just its toilet overflow when its infrastructure was allegedly vandalized by a resident in October 2021.

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A large January sewage spill at San Francisco’s main public library that was caused by someone who flushed “foreign objects” down a fourth-floor toilet led to $550,000 in damages.

The spill happened Jan. 20, when a sewer overflow that started on the fourth floor of the Larkin Street library across from Civic Center Plaza spread to the stories below, affecting all three of the first floors in the building’s northwest corner. 

Library staff said the spill contaminated just about everything in the spaces it spread to, with ceilings, ductwork, painted surfaces, insulation, cubicles and floor coverings all being damaged. The library’s Talking Books and Braille Center, Audio-Visual Room and Genre Room were all impacted by the spill, according to the city. 

Jaime Wong, a San Francisco Public Library spokesperson, could not say for sure exactly what kind of “foreign objects” clogged the toilet in question and led to the spill. 

“It might have been some fabric,” Wong said. “It got pretty mangled.”

Wong said toilet blockages in the library have caused spills before, but this appeared to be the first time that one on the fourth floor had caused such extensive damage.

The overwhelming majority of the bill will be paid by insurers, according to city officials. San Francisco is only on the hook for a $10,000 deductible that will be paid from its Library Preservation Fund. 

Cleanup of the spill began the day it happened and was completed Feb. 9, according to the city. Repair work started several days later and most of it has been completed, though some damaged flooring and cubicles still need to be replaced. The city hired a contractor, Belfor Property Restoration, to handle the cleanup and repairs.

The Board of Supervisors Budget and Finance Committee on Wednesday approved the repairs, which required an emergency declaration from the Public Works director. The full board is likely to sign off on the matter next week.

Reach J.D. Morris: jd.morris@sfchronicle.com; Twitter: @thejdmorris

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In San Francisco’s District 8, a public library has shut down its after-hours Wi-Fi for nearly a year. The measure, quietly implemented in mid-2022, came at the request of neighbors and the office of city manager Rafael Mandelman. It’s an attempt to keep city dwellers currently homeless out of the area by shutting down access to one of the library’s most valuable public services.

A local activist known as HDizz revealed details behind the move last month by tweeting public recordings of an email exchange between residents and the city government office in July 2022. In the emails, residents complained of overt drug use and sidewalk blocking by unaccommodated residents. One shared a second-hand story about a librarian who had been followed to her car. In response, they asked the library to limit WiFi availability. “Why are tramps and drug addicts so attracted to the library?” one person asked rhetorically. “It’s the free 24/7 WiFi.”

San Francisco libraries have historically been progressive in providing resources to people who are homeless and even hiring specialists to offer assistance. But on Aug. 1, city librarian Michael Lambert met with Mandelman’s office to discuss the issue, the San Francisco publication Mission Local reports. The next day, the Eureka Valley/Harvey Milk Memorial branch in District 8 began turning off its Wi-Fi after hours — a policy that Jaime Wong, spokesman for the San Francisco Public Library (SFPL), told The Verge via email remains today still exist.

Libraries are one of the most visible options for bridging the digital divide – a term for the internet access gap between disadvantaged and financially secure communities. The American Library Association notes that they provide an “important life-transformation opportunity” for underserved communities. But it has also gotten her in the middle of difficult debates about how to deal with homelessness.

“For me, free WiFi is his only lifeline [or] by the way, any crisis services or whatever.”

In the first few months after the decision, the library did not appear to have received any complaints. But in March, just over seven months after the change, the company received a request for the policy to be withdrawn. “I’m concerned about my boyfriend,” the email reads, “whom I want to place in long-term inpatient treatment.” San Francisco has emergency shelters, but the applicant said her boyfriend was having trouble with the Communicate with staff and finds it difficult to be around people who use drugs. Because this friend doesn’t have regular cell service, “free WiFi is his only lifeline for me.” [or] by the way, any crisis services or whatever.”

The resident said some residents in the neighborhood “don’t understand what they’re doing to us who are poor or homeless through some of the things they’re doing here.”

Library staff received the request, but Lambert wrote that he was “less inclined to focus our attention on the after-hours WiFi request.” He declined a social services director’s offer to collect information about other free Wi-Fi sources – asking only for advice on mental health or suicide prevention.

Some residents scoffed at the value of 24/7 online access. “[We] NO PROOF has been provided that it does anything [to] “Bridge the digital divide,” as the library claims,” ​​it said in an email.

At the same time, however, it is difficult to determine whether the limits have resulted in a reduction in crime or “nuisance” in the neighborhood. In 2017, then-District 8 Warden Jeff Sheehy asked the library to investigate whether shutting down Wi-Fi would curb crime, and the library stated in its report that there was insufficient data to make any firm conclusions. In 2021, an even broader look was made after a District 8 resident asked for it and was still having trouble finding a link.

Legislative adviser Jackie Thornhill told The Verge in an email that “obviously the presence or absence of 24/7 WiFi alone isn’t going to make much of a difference,” but she believes that’s one of many reasons why the Library activity is so attractive to criminals. Thornhill also sent a chart of 911 calls which she says shows crime has gone down over the past nine months.

District 8 has tried other approaches to help. A personal outreach program for people affected by homelessness was advocated by Mandelman and appears to be having some success, while in early May he and the rest of San Francisco’s board of directors launched an appeal for the city to fund 2,000 new shelter beds and temporary housing.

Wong emailed The Verge that Eureka Valley is the only branch in town that turns off its Wi-Fi after hours and that SFPL has no official policy to keep Wi-Fi on at night. But she also said that “incidents of vandalism and other criminal behavior at the Eureka Valley Branch Library remain low and consistent with previous years.”

HDizz launched an email campaign in May to persuade the library to turn WiFi back on. Over 50 current and former residents took part over a period of two days. Most use HDizz’s template, but one local resident – who said he once worked in data analysis – said the connection between WiFi and crime “would be laughed at in the first week of a Statistics 001 class”. Another, from a former resident who says he now sits on the Contra Costa County Library Commission, argues that “Closing [off] WiFi for those who need it will not eliminate homelessness, let alone help people find resources.”

“Efforts like turning off Wi-Fi only make homelessness worse.”

In a phone interview with The Verge, HDizz described the decision to limit Wi-Fi as part of a broader campaign of hostility and insufficient support for the homeless in San Francisco. On Twitter, she points to coordinated camp clearing efforts that have led to an ongoing lawsuit against the city.

So far, it’s not clear if other libraries will follow Eureka Valley’s example. But San Francisco is at the epicenter of a broader struggle over issues like homelessness in America — including between Silicon Valley’s tech moguls, who blame progressive politics and homeless residents for violence even if they are later found to be wrong.

Jennifer Friedenbach of the San Francisco Coalition on Homelessness asked The Verge in a phone interview if turning off Wi-Fi at night would help: “People aren’t out on the streets voluntarily. They are penniless and have no other options. Efforts like turning off Wi-Fi only make homelessness worse and have the opposite effect. Putting that energy into fighting for housing for homeless neighbors would be far more effective.”

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The San Francisco Public Library restrooms were vandalized, forcing an emergency closure and damaging several floors of the facility.

A library spokesman said plumbing damage affected three levels of the main office.

Foreign objects were thrown into the library’s fourth-floor toilets on Friday, affecting the library on Saturday.

“The problem was caused by a person flushing foreign objects into a toilet, which caused an overflow,” the spokesman said. “Fortunately, our team, with public works support, responded quickly and rectified the issue, allowing us to reopen on Saturday midday. [after] just two hours late.”

The spill happened on the third floor and caused damage to all floors below, the former employee said.

Urban Alchemy employees monitor the main branch of the San Francisco Public Library on August 26, 2022. | Camille Cohen/The Standard

The cost of toilet emergencies is not yet known to the library and building authority. Public Works was contacted to clarify which objects were involved and for more information.

The library has had three incidents of foreign object vandalism in the toilets – in 2015, 2017 and 2019.

And it’s not the first time downtown San Francisco has had toilet problems. In November last year, a Whole Foods store near Market Street closed its toilets after syringes and drug tubes were found inside.

And a luxury apartment building saw more than its toilets overflow when its infrastructure was allegedly destroyed by a resident in October 2021.

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March 11 – CARTHAGE, Mo. – Julie Yockey, director of the Carthage Public Library, is hoping a long-standing problem with the library’s heating and air conditioning system may be fixed soon, but the library has to close for a few days around the find final solution.

The library announced on its Facebook page that it must close beginning Monday, March 13 and remain closed for three to five days to allow power to the building to be shut off to allow workers to make final repairs.

“The library will be without power and there will be no heating and/or air conditioning for a period of time,” Yockey said in a note on Facebook. “We hope this closure will last 3-4 days. Users will not be able to access the library or the Steadley Family Legacy Center during this time, and they will not be fined for their materials. The book store will be closed. We apologize for any inconvenience and remind you to always check our website or Facebook page for updates on when the library will reopen.”

Yockey said in an email to the Globe that a contractor has been working on the system since October 2022 and this isn’t the first time the library has been closed during this project.

“After two years of dealing with a failed HVAC system that resulted in incredibly escalating energy bills and high humidity levels, on October 24, the CPL began a full renovation of the 15-year-old system,” she said. “The library had been closed for about three weeks at that point. With no heating, air and electricity to run the library system, this had to be done. Our customers back then have been nothing but patient with the closure, and it’s not our first rodeo with major maintenance issues. We had the water disaster/sprinkler failure in 2020.”

In July 2020, the library’s sprinkler system failed overnight, dumping approximately 100,000 gallons of water into the library and requiring months of repairs to damaged floors, walls, ceilings and other areas.

Yockey said the project will cost the library a little less than $500,000. The Kent D. and Mary L. Steadley Memorial Trust is paying half of the cost, and the Helen S. Boylan Foundation is providing $10,000 to repair the library’s garden, which was damaged during construction.

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By Faith Evans fevans@nevadaappeal.com

Sunday, April 10, 2022

The Carson City Library’s roof is currently decorated in orange flags: facilities maintenance is busy revamping the HVAC system for this summer.
“It’s been in the works for a while that we were going to be improving the HVAC system,” said Joy Holt, the library’s department business manager. “We’re hoping that it will make it less of a sauna up there in the summer.”
Randy Rice, city engineer, said that the city has custom designs to replace an old multizone heating and cooling unit on the second floor. The project is expected to cost $224,000, and contractors estimate that it will be finished by mid-June. The project is financed through American Rescue Plan funding.
Back in September 2021, the Fire Department responded to a call at the library when a motor burnt on an air conditioning unit filled the building with smoke. Staff had to evacuate the building for fear of a fire.
Front desk staff at the library told the appeal that the library has also experienced smoke
in the building from teenagers using vape pens in the restrooms.

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VALLEJO (BCN) – The location of a proposed new police station appears to have shifted after Tuesday’s Vallejo City Council meeting when discussion on the proposed relocation of the headquarters pivoted from a waterfront location to the building currently housing the library. The council voted unanimously to explore the library site option.

Public opposition to moving the department to 400 Mare Island Way on the waterfront has been pronounced. The council appeared to bend to the backlash and is now reviewing the relocation of the police department to the John F. Kennedy Library on Santa Clara Street, directly adjacent to City Hall.

READ MORE: Bomb Threat At Novato High; Students Sheltering In Place

Opponents of the Mare Island Way location cite the message it would send to visitors who will see a huge edifice to the Vallejo Police Department on prime real estate; myriad public activities take place along the waterfront, bringing in people from outside the city.

There is also concern about speeding police cars in an area with heavy pedestrian traffic, the high risk of liquefaction and rising sea levels that are projected to breach the bottom floor of the building in the coming decades, and projected and unprojected costs for the project. The building will need to be retrofitted to the tune of an estimated $30 million, which would come from a bank loan to the city.

One thing that most people in Vallejo agree on is the need for a new station for the police department. The current station, centrally located on Amador Street, is cramped and outdated, with asbestos, mold and other hazards.

Police Chief Shawny Williams said it contributes to his department’s inability to attract new hires and retain current employees.

Vallejo has held community meetings to discuss possible locations for the new headquarters and invited the public to indicate suggested places on an interactive online map. From all the feedback, the council now seems open to abandoning the waterfront idea and giving a serious look at the library.

READ MORE: California Job Growth Continues In March, Nearly 90% Of Jobs Lost During Pandemic Recovered

The costs for moving the library and remodeling its building to accommodate the police department exceed estimated costs for a waterfront station. Interim Assistant City Manager Terrance Davis presented the council with cost estimates for four locations on Tuesday.

One option is upgrading the police department’s current Amador Street location to the tune of $59.8 million plus additional costs for relocating the city’s corporation yard, which currently sits on the site and would need to be used for the expansion. Another is redoing the current site of the library, with estimated costs of $38.1 million, plus the cost of relocating the library to Mare Island Way.

The third is using city land or private land to build a station from the ground up or remodel an existing building, at $56.1 million, plus any additional costs to acquire the land if necessary, while the fourth is $30 million to retrofit the Mare Island Way building, which the city already purchased for over $13 million.

City Council member Hakeem Brown told city staff that he hopes a comprehensive plan can be prepared outlining all the factors that would go into the library relocating and the Police Department moving in so as to avoid having to backtrack midway through the plan because of unforeseen problems.

“I’d like to request that if we are looking to move into JFK, that we come up with a full game plan of what we’re doing,” Brown said, who previously supported moving the police station to the waterfront. “I’d really like us to come up with a complete plan and not a half-baked plan, where we’re just kind of moving forward without a clear understanding of cost, time, as well as, is it even feasible?”

MORE NEWS: Judge: 5 Oakland Police Officers Involved In Death Of Joshua Pawlik Were Wrongly Fired

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By Sydney Johnson

Examiner employee author

The last San Francisco public library finally reopened near Lake Merced this week, but not without some challenges.

“There was so much to do, we couldn’t even walk around the branch. There were boxes that were piled to the ceiling and boxes of books that we had to process. We had tables all over the place, ”said Briana Campbell, a library page for the branch, which reopened Tuesday. “It’s been hectic in the last few weeks; it felt like I was moving. “

Library page Briana Campbell, left, and librarian Laura chat at the main counter of the Merced branch of the San Francisco Public Library on Wednesday, August 18, 2021. (Kevin N. Hume / The Examiner)

The city’s library system, which has 28 locations, closed its presence in March 2020 and has gradually reopened its doors over the past few months. But a hiring freeze during the pandemic combined with turnover in a chaotic year has created a large staffing gap required to support a full system recovery.

“There are around 81 vacancies in the branches alone,” says City Librarian Michael Lambert. “That really affects our ability to have up and service hours.”

According to Lambert, the San Francisco Public Library currently has 141 vacancies, which makes up about 15% of the workforce.

While the centers were closed, nearly two-thirds of the city’s library staff were relocated and assigned to COVID-19 emergency services, which range from filling hotel accommodations for homeless residents to contact tracing.

Fifteen of those employees are still on long-term emergency medical contracts as the San Francisco pandemic continues. But many have returned to their regular library jobs and are working hard to get things back in shape while they wait for vacancies to be filled.

During the pandemic, Campbell was assigned to various emergency functions around the city, including working in pantries and the Moscone Center’s vaccination center. But for the past few weeks she has been one of the tense library staff preparing for the library’s final reopening this week.

“We need people. We have two days a week that we’re closed because we need more processing time so we can open the amount we have, ”said Campbell of the Merced store. “We are a really small branch.”

Library site Briana Campbell is assembling book packages at the San Francisco Public Library Merced branch on Wednesday, August 18, 2021. (Kevin N. Hume / The Examiner)

Merced is not yet up and running like most stores in the pre-pandemic times. The mission branch remains closed for renovation work. Although the main library is expected to be full again after Labor Day, other branches will have to wait for staff to be replenished to help with processes and other on-site work.

To get more libraries back to full service, it is important to resume services like adult digital literacy and to provide technologies like Wi-Fi and printing services that many low-income San Francisco residents rely on.

“The hardest part (in providing services during the pandemic) was not being able to offer internet. So many people rely on the library for connectivity and printers and scanners, ”said Lambert. “They were closed until we started to resume service.”

Although libraries offered roadside collection during the pandemic, the numbers show that users want a more personalized experience and are more likely to use services if they can walk indoors.

“Whenever we switch a site from a to-go service to a personal service, we see a huge increase in traffic,” said Lambert. “Last week we had 1,130 people a day in the main branch and 3,225 people in other branches. That is significantly higher than what we only saw with the door-to-door service. “

Jennie Quinn and her granddaughter Ella Koepsell check out the new book department in the San Francisco Public Library Merced branch on Wednesday, August 18, 2021.

Despite the big boost that came with the reopening this week, Campbell is excited to be back at the library.

“They didn’t have enough work for us in the libraries, so we moved a lot,” she said. But when she got back on Monday she continued, “We had some of our regulars who were excited to be back and see our doors open. It was really cool. “

Lambert sees the staffing gap as an opportunity to grow and usher the city’s libraries into their next chapter, one that will eventually regain personal programming as well as the continuation of the online services and programs created during the on-site placement.

“We look forward to adding some new talent to our ranks,” he said, “and rewarding people who have worked their way up.”

sjohnson@sfexaminer.com

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