• I’ve flown in long-haul economy on Singapore Airlines, All Nippon Airways, and United Airlines this year.
• My most recent trip was on United after flying on Singapore and ANA — both considered 5-star carriers.
• Simple luxuries onboard the Asian airlines made the shortcomings of United more glaringly obvious.

For the first time ever, United Airlines disappointed me.

Last week, I set off on my annual trip to the Edinburgh Fringe Festival in Scotland — a month-long event in which the city is transformed into a theater paradise with shows covering everything from stand-up comedy to improv musicals.

I usually book United or Delta when I fly across the Atlantic, and the former was the cheaper option this year amidst spiking international airfare. In fact, I actually decided to fly via London and take a train to and from Edinburgh to save about $1,000.

Having flown United several times in the past two years — including both domestic and international — I know what to expect and have typically had a good experience.

However, this trip was different. It wasn’t necessarily that the flight was bad, the economy cabin was just noticeably worse than other airlines I’ve flown on this year — specifically, Singapore Airlines and Japan’s All Nippon Airways.

Here’s what my recent experience flying on United in economy was like and why I’ll have lower expectations next time.

My nonstop United flights started and ended in Newark Liberty International Airport in New Jersey, flying in and out of London Heathrow.

Taylor Rains/Insider

Newark is United’s third-largest hub behind Houston George Bush Intercontinental Airport and Chicago O’Hare International Airport, but it is a key player in the airline’s robust transatlantic network — which United boasts as being the biggest in the US. 

My $812 basic economy fare only included a personal item and a carry-on bag, so I was able to head straight to security for both flights thanks to United’s mobile boarding pass option.

Taylor Rains/Insider

I don’t typically travel with a checked bag simply because I prefer not to gamble with the many times unreliable baggage handling systems — especially after last year’s hectic summer. So, the basic economy fare is perfectly fine with me. 

If I did need to check luggage, however, the first bag would have cost $75, according to United.

Both aircraft were a Boeing 767-300ER — a fleet that United has updated with a fresh look as a way to modernize the older planes. And, I’ll admit, they didn’t feel decades-old.

Taylor Rains/Insider

United has kept its Boeing 767s around post-pandemic, having invested millions into retrofits that include adding Polaris business class and Premium Plus to the widebodies.

The two I flew on (N651UA and N675UA) are 31 years and 23 years old, respectively, according to Planespotters.

“I’ll give kudos to our maintenance team for keeping these aircraft in great shape,” United CCO Andrew Nocella said in a 2021 quarter two earnings call, noting the planes could fly for another 30 or more years.

“We do have optionality to fly these aircraft longer than I think people automatically assume.”

For both flights, I cozied up in seat 42L — a window seat on the right side of the aircraft that I paid in advance to reserve.

The seats were configured in a 2x3x2 layout, so I only had an aisle seat neighbor. Taylor Rains/Insider

Last year, I got a seat at random and didn’t enjoy the stress of possibly ending up in the middle seat, albeit I did get lucky with a window. But I still splurged for a guaranteed window this time around.

In total, I paid $64 for both legs, bringing the cost of my flight to London to about $875 roundtrip. Flights nonstop to Edinburgh were over $2,000 when I booked in February.

The seat was as I remembered it with a seatback screen and power ports, as well as the ever-important headrest that I need for sleep.

Taylor Rains/Insider

The headrest can make or break the inflight experience for me.

In fact, a mediocre headrest was actually one of the few faults I found in Singapore’s premium economy cabin — and why I actually prefer the carrier’s coach product instead. 

Plus, the 2x3x2 configuration meant it was just me and my aisle-seat neighbor. I also had okay legroom, though I’m only 5’3″ and on the smaller side and fit into most airline seats.

Taylor Rains/Insider

According to SeatGuru, each seat has 31 inches of pitch and 17.3 inches of width, which is the expected standard in coach.

I felt I had plenty of space for my hips and legs, but taller passengers may want to upgrade to extra-legroom seats like Economy Plus or Premium Plus.

However, that’s pretty much where the perks stopped — and, for the first time, I was disappointed in United’s product. But, I think I figured out why.

Taylor Rains/Insider

It was about an hour after takeoff that I realized the seat was pretty much as standard as it could get, nothing that made it stand out or give it a special pizzazz.

Up until this point, I had experienced a wide range of economy cabins this year, including Singapore Airlines and ANA, as well as low-cost carriers LEVEL and Norse Atlantic Airways.

Taylor Rains/Insider

I experienced Singapore’s Airbus A380 coach class in January from Frankfurt to Singapore and then tried out ANA’s Boeing 787 economy product in March on a flight from Tokyo to Los Angeles.

In April, I suffered for seven hours on Spanish low-cost carrier LEVEL between New York-JFK and Barcelona thanks to cramped seats and overpriced food. However, budget newcomer Norse actually surprised me with its roomy cabin and inflight entertainment.

These two sets of carriers are on opposite sides of the spectrum — Singapore and ANA are considered 5-star carriers by Skytrax, while budget airlines LEVEL and Norse require the pesky add-on fees.

Taylor Rains/Insider

I have had both my best and my worst flight experiences this year, and it gave me a new perspective when flying on major global carriers.

After experiencing the best of the best with Asian airlines, and then facing the challenges of low-cost airlines (albeit Norse was better than expected), I went into United with the wrong expectations.

United’s seats are sleek, but slim. Taylor Rains/Insider

United, which also happens to be partnered with both ANA and Singapore in the Star Alliance, is basically right smack in the middle in terms of the inflight experience.

And, I didn’t notice the shortcomings until now.

Essentially, I’ve realized that United easily has the perks to outshine carriers like LEVEL and Norse, but it falls drastically short compared to Singapore and ANA.

I definitely felt more cramped on Norse (pictured) compared to United. Taylor Rains/Insider

United’s 767 pitch equaled that of Norse’s 787, but the former’s had better width and an overall more aesthetically pleasing cabin.

LEVEL’s A330, on the other hand, only offered 30 inches of the pitch and I was stuck in the middle seat of the center section of the aircraft — it was actually pretty miserable, to say the least.

Starting with the seat itself, Singapore and ANA’s were both better padded, while ANA even offered a footrest — a perk that makes sleep that much easier.

The seat and footrest on ANA. Taylor Rains/Insider

Footrests are not very common in economy on airlines and are typically reserved as a premium economy perk, so I was surprised to see one onboard ANA.

But I can’t fault United for not having them since Singapore didn’t either, though both offer one in their premium economy cabins.

The Asian carriers also offer more legroom with 32 inches on Singapore and a whopping 34 inches on ANA — the latter being just one inch less than United’s Economy Plus section.

The legroom on Singapore felt much more spacious, though the extra storage probably helped as it kept the underseat area more clear. Taylor Rains/Insider

Economy Plus is United’s extra-legroom option and can cost a pretty penny to reserve.

So, getting good legroom as the default with Singapore and ANA made me forget how cramped US economy cabins can be without the upgrade.

In fact, 31 inches of pitch is the standard on most of American and Delta’s widebody jets, according to SeatGuru.

Granted, 31 inches is not bad, but if other carriers offer more, then that’s an easy reason to spend money elsewhere.

As far as amenities, the plush linens on the Asian airlines made United’s feel cheap.

Top left is Singapore, top right is ANA, and the bottom is United. Taylor Rains/Insider

While I particularly liked ANA’s silky blanket, Singapore’s linens were the best I’ve ever had in economy thanks to the thick, warm blanket and the hotel-grade pillow. I even got an eye mask.

United’s pillow, however, felt rough. And, the U-shaped design wasn’t as comfortable as I think the carrier hoped. I also didn’t get a blanket on the return flight — only on the red eye to London. 

I have actually always had an issue with United’s mediocre 767 pillow, but ANA and Singapore’s made that shortfall much more obvious on my recent flight.

Taylor Rains/Insider

I didn’t sleep well on United, either, and that was after taking melatonin. I blame the recline mostly, as well as the less-than-cozy linens.

This wasn’t my experience on Singapore and ANA, though. Both seats had better comfort — something I only really noticed after flying United — with Singapore’s product helping me sleep for eight of the 12 hours between Frankfurt and the island nation.

Meanwhile, there were several other small perks that made ANA and Singapore shine — one being the convenient cupholders strategically molded into the product.

The left two images are ANA’s cupholder, while the right side is Singapore. Taylor Rains/Insider

I found myself grasping my drink during turbulence on United — a problem made easier with a designated cupholder.

Singapore’s tray table was even pretty unique with a hidden mirror, and it could fold in half to take up more or less space.

Taylor Rains/Insider

I didn’t realize how much a well-designed tray table can impact convenience when flying. ANA and Singapore gave me extra slots for cups, and I’m sure the mirror on Singapore can come in handy after a 12-hour flight.

Moreover, I appreciated the extra storage pockets offered on ANA and Singapore, and I even got a pre-flight drink on the latter — something I’ve never experienced on United, nor on Delta or American for that matter.

The seatback pockets on Singapore (top left), ANA (bottom left), and United (right). Taylor Rains/Insider

During my United flight, I struggled to find enough space for my laptop, chargers, water bottle, and provided food and drinks as the seats lacked any sort of added storage space.

I ended up using the slit between the seat and the fuselage to free up space by my feet. Granted, the dual seats did not have a divider between them, making the under-seat area a little more spacious, which helped.

While I can’t knock United for its inflight entertainment — which is always great — it had other pitfalls surrounding customer service, the food, and cleanliness as well.

I think United has a great selection of movie and TV shows. I watched Bay Watch and Miss Congeniality. Taylor Rains/Insider

Singapore and ANA are renowned for their friendly flight attendants, yummy meals, and squeaky-clean cabins, but I found the opposite on United.

But, to be fair to United, the carrier does have really great inflight entertainment. However, I found the USB port didn’t work on the return leg.

When it comes to customer service, I don’t expect flight attendants to be nice and happy at all times. But, I got a sense of annoyance during most interactions with them.

Taylor Rains/Insider

To be clear, I don’t really care how flight attendants treat me because their jobs can be very difficult — but there was a significant tone difference that made me feel less welcome on United compared to my journeys on ANA and Singapore.

For example, when I asked to clarify the meal options I was met with a less-than-nice reaction and a response that indicated my question was simply annoying. Not a huge deal, but something that stuck out.

As far as the food, I knew not to expect much on United — the carrier doesn’t have the best reputation in terms of catering. But, I remember the meals being better before.

Dinner came with chicken and rice, veggies, chocolate bites, mozzarella, and bread. Taylor Rains/Insider

I skipped the meal service on the outbound in favor of trying to get a few hours of sleep — albeit unsuccessfully — but I had both lunch and dinner on the return journey.

We were offered pasta or chicken for lunch and a savory pastry for dinner. I opted for the chicken, and the meat itself was good but the sides — as well as the dinner pastry — were pretty tasteless.

I’ll admit, the pastry didn’t taste as bad as Air Canada’s, but it wasn’t very appetizing. Taylor Rains/

The chicken dish came with bread, mozzarella, tomatoes, rice, vegetables, and chocolate. While half of the meal was good — particularly the chicken — I couldn’t stomach the rice, and the vegetables had a strange texture. The mozzarella was also surprisingly bland.

Meanwhile, the pastry reminded me of my experience on Air Canada, which offered me a breakfast pastry that had a texture and look resembling baby food.

This compares to the food I had in July 2022 on United’s 767 from Boston to London, which was much more appetizing.

The dinner on my United 767 flight from Newark to London in July 2022. Taylor Rains/Insider

Last year, the meal served was also chicken and veggies, complemented with ice cream, a roll, and a side salad. I remember the ingredients being more diverse and flavorful.

It’s also possible that United’s catering is simply better when originating in the US rather than in London since my less-than-stellar meal was experienced on my recent return flight — the tastier meals I had last year were on the outbound.

Singapore and ANA, on the other hand, had more creative meals with much better flavoring and overall appeal.

The top two photos are ANA’s breakfast (left) and dinner (right). The bottom two photos are Singapore’s breakfast (left) and dinner (right). Taylor Rains/Insider

The colors and smells of the food on ANA were appetizing, and I loved the sushi and edamame options despite my initial hesitations.

Meanwhile, Singapore offered potatoes, beef, noodles, and ice cream. Overall, the Asian airlines are simply in another league in terms of catering — especially considering Singapore’s specialized catering center near Changi International Airport.

While I can bear passive cabin crews and mediocre food, the one thing that will get me is cleanliness — and United’s lavatory was a dump.

While the bathroom was gross, I appreciated the full-body mirror. Taylor Rains/Insider

Ever since I flew on Singapore and ANA, I have a new standard for cleanliness on aircraft and the lavatory is a sticking point.

On the Asian carriers, I found the bathrooms were always tidied up, the sinks were wiped down, and the bins were emptied.

ANA’s bidet is on the top left and was a lifesaver on the flight. Meanwhile, Singapore’s full-body mirror and touchless bin opener were nice touches. Taylor Rains/Insider

The bathrooms on ANA actually had a bidet toilet — one of the only airlines in the world to have it — while Singapore’s had a sleek look with wood-like finishings.

Not to mention, the Asian lavatories had nice perks like a step to open the bin, meaning I didn’t have to stick my clean hand into the trash can to make the paper towel fit.

On United, however, there was paper all over the floor and the bins were so full the paper towels were pouring over the top. It was, in a word, gross.

I went to the lavatory a few hours into the flight and found it was far from clean. Taylor Rains/Insider

I didn’t trust the cleanliness after my first trip to the lavatory four hours into the flight, so I ended up waiting to go again until I cleared passport control at Newark.

However, United’s lavatory did have a full-body mirror, which was the only thing I appreciated. And, I noticed this isn’t just a United problem as the lavatories on LEVEL and Norse were not regularly cleaned either.

Given all of this, I don’t necessarily think it was a horrible flight or United has a bad product. Simply, I finally experienced the world’s 5-star airlines and they have that ranking for a reason.

Singapore Airlines flight attendants onboard the carrier’s A380 in 2020 when it was turned into a restaurant. Roslan Rahman/AFP via Getty Images

ANA and Singapore are in another league when it comes to product. The seats are spacious and the food is delicious and the flight attendants are trained with a very specific expectation of customer service.

And, this doesn’t mean I won’t ever fly United again. In fact, I have several trips coming up that I’ll be on United — I’ll just go in with lower expectations next time.

I was disappointed in the customer service, food, and cleanliness on United after flying 5-star carriers Singapore and ANA earlier this year. Taylor Rains/Insider

However, it’s possible I’d opt for Singapore or ANA on flights from the West Coast to Asia rather than taking United across the Pacific — assuming the price is right.

According to Google Flights, a roundtrip flight from San Francisco to Tokyo in November on United is $1,500.

ANA is $300 more and, for me, the product would easily be worth the extra few hundred dollars thanks to the little touches that make all the difference.

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From 2015 to 2021, the city permitted 24,600 units to be built, a little over 3,500 units annually. The Chronicle looked at six years worth of building permit data for 15 cities with populations between 600,000 and 1.1 million people and found that San Francisco ranked in the bottom half. (The US census uses new housing units permitted to measure local housing construction because most permitted housing gets built.)

In the late 60s, the California government issued a mandate requiring local governments to identify and meet the housing needs of residents. Known as the Regional Housing Needs Allocation, the mandate requires local governments to determine how much housing needs to be built to house its projected population. The final assessment is an eight-year plan called the Housing Element.

According to the latest 2014 Housing Element, SF needs to build 82,000 new units from 2023 to 2030, which means building more than 10,000 units per year starting in 2023. That’s almost triple the city’s recent pace.

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From 2015 to 2021, the city permitted 24,600 units to be built, a little over 3,500 units annually. The Chronicle looked at six years worth of building permit data for 15 cities with populations between 600,000 and 1.1 million people and found that San Francisco ranked in the bottom half. (The US census uses new housing units permitted to measure local housing construction because most permitted housing gets built.)

In the late 60s, the California government issued a mandate requiring local governments to identify and meet the housing needs of residents. Known as the Regional Housing Needs Allocation, the mandate requires local governments to determine how much housing needs to be built to house its projected population. The final assessment is an eight-year plan called the Housing Element.

According to the latest 2014 Housing Element, SF needs to build 82,000 new units from 2023 to 2030, which means building more than 10,000 units per year starting in 2023. That’s almost triple the city’s recent pace.

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The median price of a home for sale in San Francisco has dropped recently, but it’s up compared to this time last year, according to real estate analyst firm Redfin.

Redfin said the San Francisco median price is $1.488 million, a decline of more than 5% from November to December.

Redfin chief economist Daryl Fairweather said the holidays slow down buying and selling, adding long-term perspective is important.

#New: Bay Area housing prices.
Median home price (change from last year):

San Francisco: $1,475,000 (+10%)

San Jose: $1,300,000 (+23%)

Source: @Redfin

— scott budman (@scottbudman) January 14, 2022

“I wouldn’t read too much into the monthly decline,” Fairweather said. “I think the important thing is that home prices are up 10% from this time last year. That’s the measure that I think reflects how the market is heating up a bit.”

Redfin said, depending on how mortgage interest rates go, it expects that heat to keep going up.

The housing market is sending some mixed messages to those trying to make it in the bay. The latest housing report shows homes may be getting a little more affordable. NBC Bay Area’s Janelle Wang spoke to realtor Lisa Blackwell for some clarity.

The post Median San Francisco House Worth Down Lately, However Up In comparison with Final 12 months – NBC Bay Space appeared first on DAILY SAN FRANCISCO BAY NEWS.

In the notoriously expensive Bay Area housing market, things got even more pricey during the pandemic.

Now, four Bay Area cities have landed on the list of metro areas with the biggest gap between list and sale prices.

According to an analysis from Better Mortgage, an online lender and homeownership platform, San Francisco, San Jose, Oakland and San Rafael have some of the highest average ratios between the list price and the sale price of each home sold. The company looked at Nov 2021 housing data from real estate listings website Redfin, the most recently available figures.

Cities with ratios over 100% represent areas where homes sold for over their list prices. The bigger the number, the greater the gap between the house’s listing and sale prices.

“This isn’t the least bit surprising,” wrote Khadeejah Johnson, head of brokerage for Better Mortgage, in an email. “The Bay Area is home to some of the most competitive housing markets in the country, driven by historically low inventory levels and supply chain issues causing new construction delays and higher costs.”

Johnson said there’s scarcity in the Bay Area, especially in San Francisco and San Jose, where “buyers are competing so fiercely that sales prices are far surpassing listing prices.”

San Francisco came in second on the list, with an average sale-to-list ratio of 108.3% and 70.8% of homes sold over asking price. The median sale price was $1,575 million. The Better Mortgage article explains that the city’s “extremely low housing inventory” stayed tight because when interest rates dropped, “savvy buyers capitalized on the cheaper loans by purchasing real estate in this city.”

San Jose was third on the list, with an average sale-to-list ratio of 107.5%, with 75.8% of homes sold about the list price and a median sale price of $1.4 million. The article explains that a lack of new construction and buyers capitalizing on record low interest rates have led to bidding wars and purchase prices to rise.

Oakland followed very closely behind with an average sale-to-list ratio of 107.3% and 76.7% of homes selling above asking price. The median sale price was unavailable. Better’s article points again to not enough inventory: Oakland’s population grew by 13% in the past decade, but new housing grew by only 5.16%, according to the report.

In eighth place, San Rafael’s average sale-to-list ratio was 104.6%, with 56.4% of homes sold above the asking price and a median home sale price of $1,325 million.

Johnson said the pandemic increased remote and hybrid work models, and low interest rates allowed more people to move out from city centers.

“Not everyone opted to move to Idaho, Colorado, Arizona or Florida,” she said. “Many homebuyers bought in the metro areas surrounding their home markets, such is the case in the Bay Area. The markets there have gotten so competitive over the last couple of years that homebuilders in the Bay Area haven’t been able to keep pace.”

Supply chain issues drove up prices higher, and many home buyers have scrambled to purchase homes while interest rates are still low, Johnson explained, which in turn has driven up the average purchase loan size. And, she said there have been even more second-home buyers on the market, adding to the scarcity.

Just outside the Bay Area, Santa Cruz also landed on the list at number 10, with an average sale-to-list ratio of 103.8%, with 62.5% of homes sold over the asking price, and a median sale price of $1.05 million

Johnson does not think the Bay Area housing market will cool anytime soon.

“Home builders are trying to catch up on a backlog of homes that won’t come close to meeting demand,” she said. “All the while, interest rates will continue to rise over the next couple of years, but homebuyers in the Bay Area will happily pay cash or the higher mortgage payments each month if it means landing the dream home they’ve been waiting years for.

In other words, demand will outstrip supply for the foreseeable future, she explained.

So what should prospective home buyers do in this wildly competitive market? Johnson said it really depends on a person’s financial situation. If someone is able to make a bigger offer to compete against other bids, then paying well over asking price might be the best course of action.

“You never want to try and time the market, so waiting on the sidelines isn’t always the best option either,” she said.

If paying over asking isn’t an option, Johnson recommends “making concessions in your search if you’re really determined to buy sooner than later.” She also said to be flexible with the size and location of a home if you plan to stay for fewer than five to seven years. And if you’re looking for the long-term, “make a higher offer if you can afford to or use a cash offer program.”

Kellie Hwang is a San Francisco Chronicle staff writer. Email: kellie.hwang@sfchronicle.com Twitter: @KellieHwang

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The Democratic Party is taking hope from Americans with the coronavirus lockdown, Fox News employee Burgess Owens told The Ingraham Angle shortly after his speech on Wednesday evening at the Republican National Convention.

Retired NFL player and Republican candidate for Utah’s 4th Congressional District criticized the Democratic leadership for closing down businesses and sports.

LAURA INGRAHAM: RNCs “POSITIVE, UPBEAT MESSAGES” MAY END “A BAD DAY FOR THE DEMOCRATS”

“What the Democratic Party is basically doing is taking away anything that gives us hope and excitement,” Owens said. “They really are a grumpy, dark, depressed party, and on the other side of the coin, we’re optimistic, we’re easy. We say let’s go out and make things happen. Let’s find out.”

In his RNC speech, Owens shared that he lost everything after his Super Bowl championship with the Oakland Raiders and moved his family of six to a one-room apartment in Brooklyn, where he took a daytime job as a chimney sweep and a security guard at night.

EX NFL PLAYER JACK BREWER ‘FED UP’ WITH MEDIA CALLING TRUMP A RACIST

“We have business owners out there, we have this mentality that if we just allow them to let us go and do what we do best, and that, we’ll find ways to work around anything, including this virus, to work around it is finding a way to win, “he told host Laura Ingraham, who described his remarks as” electrifying “.

Former security for the New York Jets and Oakland Raiders said there was “no question” the Democrats are doing everything possible to impede freedom.

CLICK HERE FOR THE FOX NEWS APP

“Football, the flag, the national anthem, it all has to do with moving forward or keeping things depressed and down,” he said.

While some in the NFL are canceling practice and others are boycotting NBA games over race rioting following Jacob Blake’s shooting in Kenosha, Wisconsin, Owens said the organizations will lose fans like him.

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