“A lot of stress, a lot of crying from the start,” said Maria.

In April, she paid moving companies to move her belongings to her new home in Wake County.

“They answered me a couple of times. They said the stuff would be loaded on the truck in two or three days, but that was a month and a half ago,” she said.

During their stay in California, Maria and her husband received a binding move estimate from the Florida-based company Alliance Moving & Storage.

“They seemed a lot cheaper, they called us $ 2,500,” she said.

When it was time to move, the movers didn’t show up on the scheduled date, and when they finally showed up, only one man from Deluxe Moving from New York showed up with a new contract, and the price of the move jumped from $ 2,500 to more than $ 5,800.

“Because we were so close to our moving date, we felt we had no other options and just do what they said,” said Maria.

Maria said it took the one man from Deluxe Moving 10 hours to get all of his belongings into the truck and his floor was damaged in the process.

Eventually everything was loaded into the truck and Maria flew to Wake County with her husband and moved into her house in April, expecting Deluxe Moving to deliver everything.

However, it is now four months later and they are still waiting.

She said when her husband called Deluxe Moving to get an update, “they told him they were loading the truck this weekend and now they say they will be loading it in a week.”

Frustrated with nothing of her belongings, Maria contacted the troubleshooter Diane Wilson.

Wilson approached both companies.

Alliance Moving & Storage said that it is only the broker, not the actual carrier, and as stated in the contract, it is not responsible for anything against the carrier. They apologized as brokers and said they would continue to stand up for Maria. A representative added that due to this and other complaints related to the Deluxe Moving Group, Alliance has terminated its agreement with the carrier.

As for Deluxe Moving, after several attempts, Wilson finally got a rep on the phone who said they were facing a driver shortage due to the COVID-19 pandemic and claimed their goods were on the way.

Maria says she’s been hearing that for months.

“Not all hope is lost, but I would just say 95% of hope is lost,” she said.

Hopefully the movers will get through, but Maria is about to file an insurance claim.

She is not alone. Wilson has heard of other families facing the same situation when they move.

To prevent this from happening to you, get several estimates. If a price is too good to be true, that’s a red flag.

Next, do your research, read reviews, and see if the mover is licensed. If you are moving within the state, contact the North Carolina Utilities Commission at (919) 733-7766 or online to access the list of certified moving companies. You can also ask the commission if it has any complaints against the company. If you’re moving from one state to another, the US Department of Transportation’s website can help you find registered and insured moving companies and check for complaints.

Once you have chosen a moving company, take a close look at the contract and you will receive everything in writing, including the price and possible changes, as well as the pick-up and delivery dates. Finally, try paying with a credit card to protect your move.

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“At least 700 photos of my father. My husband had a lot of fishing gear, camping gear in there. A guitar that had belonged to my other grandfather. A table that had belonged to my grandfather,” said Jadeen Young.

Young of South Lake Tahoe describes some of the items that were stolen from her husband’s Toyota Tacoma truck in San Francisco late Sunday evening or early Monday morning.

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A vehicle break-in in San Francisco may not surprise you, but Young and her husband are South Lake firefighters who have stayed in town and have not been able to go home for the past ten days.

“It was really eye-catching for a minute, the fire came up to 300 meters from our house,” says Young.

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She says her South Lake Tahoe neighborhood was saved by firefighters and they are forever grateful.

Unfortunately, Young shared a few digital pictures showing her and her late father, who passed away earlier this year. The originals she tried to save from the fire were stolen from the couple’s truck that Labor Day weekend, which was parked in the Pierce Street garage in San Francisco’s Marina District – a location near their hotel.

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When we spoke to Young Monday she was close to tears: “There is the photo of him holding me in the hospital for the first time, when I was born, and all these firsts in my life and some of my first memories became Captured in these photos and it was really heartbreaking to see that someone had taken them. “

Young says everything was locked and off the premises when they got off the truck at 11 p.m. Sunday night. The metal cover on the back of this truck can hold up to 500 pounds, but it appears that someone broke the lock. Car thefts are up 19 percent year over year, and this section of the marina has seen dozens of cases recently, according to the latest police data from July.

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Young says she hopes the thief will have a change of mind and returns the pictures.

“They are the only photos I had of my father. To see that they were gone, it was the greatest success.”

We asked the police for a comment, but received only out-of-office messages due to the Labor Day holiday.

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The post Caldor Hearth evacuees, with truck filled with treasured belongings, victimized by thieves in San Francisco appeared first on DAILY SAN FRANCISCO BAY NEWS.