H-E-B Goes Past Groceries with New Handyman and Pet Care Companies for Prospects | Ash Jurberg

HEB is expanding its offerings across Texas with a new service offering home improvement, dog walkers and more

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HEB has partnered with home management platform Thumbtack to offer its customers access to dog walkers, cleaners, landscapers and more.

More than 300 HEB stores across Texas now have displays that allow customers to scan a QR code to access a wide range of Thumbtack’s services. In addition, the on-demand service offers a 10% discount for HEB customers who want to hire a local person to perform a service.

“Tacks’ job is to make caring for everything in and around the home a seamless experience for the homeowner. Expanding into brick-and-mortar retail brings us a step closer to being a partner to consumers, whether they’re shopping in-store for their pets or preparing their yard for housing.” David Steckel, Senior Director of Strategic Partnerships at Thumbtack

HEB continues to open new stores throughout Texas and was recently named the top grocer in the United States.

Dunnhumby, a global consumer research firm, released its annual Retailer Preference Index to rank the nation’s top-performing grocers. This is based on surveys of food customers and financial reports and looks at price, promotions, rewards, quality, speed, convenience, digital and operations.

HEB took first place ahead of Costco, while Amazon fell to third place after two years at the top.

About HEB

Florence Butt founded the company in 1905 in a small hill country town in Texas. Their son Howard E. Butt, whose initials formed the company’s name, took over the business in the 1920s. The San Antonio-based company now has 430 stores in Texas and Mexico with sales of $34 billion.

Her thoughts

What do you think of this new offering from HEB? Would you be tempted to use these services?

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